![]() ![]() ![]() Hope this helps!įor more information on ERDs in Lucidchart, please take a look at the Entity Relationship Diagrams (ERDs) article in our Help Center. This will help us look closer at what is causing the issue. csv file or plain text output received from your DBMS after running the query provided by Lucidchart. The Best Org Chart Software in the market right now are: Microsoft Visio: Best. The name of the DBMS you are attempting to import from. CSV, import from Google Workspace organization, or create your org charts.A screenshot of the error message or the issue that you are describing.The URL to your diagram so we can take a closer look.When submitting a ticket, please include the following information: If this doesn’t help resolve the issue, please create a support ticket via this form so we can help you through one on one email troubleshooting, as further troubleshooting requires some sensitive information. Sometimes extensions or cache/cookies problems can interfere with Lucidchart's ERD import. ![]() If you are experiencing trouble importing your ERD, please attempt this process in an incognito browsing session. While Catherine was inquiring about the Process Diagram CSV import, it seems like you are running into issues with the ERD import, which is a different feature. ![]()
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